This Privacy Policy describes how Sugar Beez, LLC ("Sugar Beez", "we", "us") collects, uses and discloses your personal information when you visit sugarbeez.com (the "Site"), contact us, or place an order.
When you submit a quote request or place an order we collect your name, email address, phone number, company name, event details and any notes or artwork you send. If you place a paid order we also collect the billing and shipping details needed to fulfil it.
When you browse the Site we collect standard technical information — browser type and version, device type, IP address, time zone, referring page, the pages you view and how you interact with them. This is collected through cookies and analytics, described below.
We do not send marketing email unless you ask us to, and every marketing email we do send has an unsubscribe link.
We do not sell your personal information. We share it only with the service providers we need to run the business:
We may also disclose information where we are legally required to — to comply with a subpoena, warrant or other lawful request, or to protect our rights.
A cookie is a small file stored by your browser. This Site uses far fewer cookies than a typical online store — we use them for two purposes only:
We do not run advertising pixels or behavioural retargeting on this Site.
Most browsers accept cookies automatically, but you can block or delete them in your browser settings. Blocking them may stop parts of the Site working — the cart in particular.
There is still no consistent industry standard for responding to "Do Not Track" browser signals, so we do not currently alter our practices when we receive one.
Wherever you live, you can ask us to show you the personal information we hold about you, correct it, or delete it. Email us and we will action it.
You have the right to know what personal information we collect, to request a copy, to request deletion, and to not be discriminated against for exercising those rights. We do not sell or share your personal information for cross-context behavioural advertising. You may use an authorised agent to make a request on your behalf.
You have the right to access, correct, erase, restrict or object to our processing of your personal information, and to data portability. We process your information on the basis of your consent, the performance of our contract with you, our legal obligations, and our legitimate interest in running and improving the business. You may also lodge a complaint with your local supervisory authority. Note that our systems are located in the United States, so your information will be transferred there.
This Site is not directed at children under 16 and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
We keep quote requests and order records for as long as we need them to serve you and to meet our accounting and tax obligations, unless you ask us to erase them sooner.
We may update this policy to reflect changes to our practices or for legal reasons. The date at the top of this page shows when it was last revised.
Questions? Email us at tracy@sugarbeez.com or call (224) 572-8844.
Sugar Beez, LLC · 1510 Industrial Dr, Unit D, Lake in the Hills, IL 60156