Frequently Asked Questions

What cookie flavors do you offer?

Sugar Beez offers sugar cookies and chocolate sugar cookies.

What are the ingredients in your cookies?
Our cookies contain butter, sugar, eggs, flour, baking soda, salt, vanilla extract and occasionally
cocoa powder. We do not deviate from our recipe so unfortunately, we cannot accommodate egg
or flour allergies.
How quickly can I receive my custom cookie order?
As a rule, we require at least a week’s notice for orders of 100 or less. If our production board
fills up more notice may be required. Orders over 100 will require at least two weeks’ notice.
Additional fees will occur for expedited orders.
Is there a minimum amount I have to order?
Yes, we have a minimum requirement of a dozen cookies. If for some reason you would like to
order a lesser amount, an added fee may be applied.
Where can I pick up my cookies?

We operate out of a closed kitchen. While this may be a bit of an inconvenience to you it does allow us to keep our overhead low and our prices low to match. We do take every effort in making sure your cookies are delivered in a timely manner in one piece.  However, we ship anywhere!  We deliver for a nominal fee to Chicago and Chicagoland, and Milwaukee, WI area.

Do you offer discounts for large orders?
We do offer certain large volume customers discounts. These discounts are generally offered to
contract customers and for orders of 500 or more. Contact us for details.
How do your cookies arrive?
Our cookies are individually sealed in a cellophane bag. Our cookies stay fresh in their package
for 4 to 6 months. Each bag is adorned with a white bow. Custom packaging and bows are
available upon request at an additional price.
Can I sample a cookie before placing a large order?
Yes we offer a generic sample cookie for $5 or $15 for a sample of your custom cookie,
shipping included.
What methods of payment do you accept?

Sugar Beez uses PayPal to process all cookie orders. PayPal accepts all major credit cards and it is not necessary to have a Paypal account to pay through PayPal.